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Concurrent Integrating Marketing Product Sales Service



Concurrent Marketing: Integrating Product, Sales, and Service by Frank V. Cespedes,

Concurrent Marketing: Integrating Product, Sales, and Service by Frank V. Cespedes,
Companies today have the capability to develop higher quality products and services faster than ever before. Advances in production quality, cycle time, supply chain arrangements, and customer information - all radical improvements in "upstream" efforts to serve the customer - have altered business competition. Concurrent Marketing is the first book to show why this competitive environment demands a new, more coordinated marketing effort "downstream" in which field sales and service take on increased strategic significance. In such an environment, product management, sales, and service groups must interact more often, more quickly, and in greater depth across an increased number of products, markets, and accounts. Concurrent Marketing explains how companies can integrate the activities of these three groups and leverage functional expertise for competitive advantage. Cespedes addresses the importance of specialist expertise in cross-functional activities; the role and limits of incentives in achieving flexible coordination; the relationship between individual and organizational learning in managing change; the sales force as the fulcrum of marketing efforts; and the consequences of reengineering and team work initiatives that ignore these critical issues. Concurrent marketing presents a competitive opportunity and challenge, says Cespedes, because few firms are yet organized to respond to the new realities of the marketplace. The structures, systems, and processes required to integrate product, sales, and service groups are the building blocks of organizational excellence. They also represent a key to competitive advantage for those companies willing to take the lead.
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Marketing collateral - Marketing collateral, in sales, is the collection of media used to support the sales of a product or service. These sales aids are intended to make the salesperson's job easier and more effective.

Marketing plan - A Marketing Plan is a written document that details the actions necessary to achieve a specified marketing objective(s). It can be for a product or service, a brand, or a product line.

Value network - Value networks (value webs), are the human and technical resources in a business that work together to form relationships and add value to a product or service. Included in a company’s value network are research, development, design, production, marketing, sales, and distribution.

Sales process - A sales process is a systematic methodology for performing product or service sales. The reasons for having a sales process include seller and buyer risk management, achieving standardized customer interaction in sales and scalable revenue generation.



concurrentintegratingmarketingproductsalesservice

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Product Marketing - Product Marketing Lateral Marketing: New Techniques for Finding Breakthrough Ideas by Philip Kotler, Today’ s marketers face a difficult challenge: how to innovate in a hypercompetitive, super-segmented marketplace. In a consumer economy saturated with homogeneous products product marketing and inhabited by customers who are more product marketing and more immune to advertising messages, traditional vertical marketing– with its fundamentals of market segmentation product marketing and brand proliferation– is beginning to fail us. Now, renowned marketers Philip Kotler product marketing and ...

Product Marketing - Product Marketing Lateral Marketing: New Techniques for Finding Breakthrough Ideas by Philip Kotler, Today’ s marketers face a difficult challenge: how to innovate in a hypercompetitive, super-segmented marketplace. In a consumer economy saturated with homogeneous products product marketing and inhabited by customers who are more product marketing and more immune to advertising messages, traditional vertical marketing– with its fundamentals of market segmentation product marketing and brand proliferation– is beginning to fail us. Now, renowned marketers Philip Kotler product marketing and ...

Strategic Marketing Services - Strategic Marketing Services Strategic partnership - A strategic partnership is an alliance between two parties (frequently one corporation that provides engineering, manufacturing or product development services, and one smaller, entrepreneurial firm or inventor) to create a specialized new product. Typically, the large firm supplies capital, and the necessary product development, marketing, manufacturing, and distribution capabilities, while the small firm supplies specialized technical or creative expertise. Industrialization of services business model - The industrialization of services business model is a business model used in ...

Product Marketing - Product Marketing Lateral Marketing: New Techniques for Finding Breakthrough Ideas by Philip Kotler, Today’ s marketers face a difficult challenge: how to innovate in a hypercompetitive, super-segmented marketplace. In a consumer economy saturated with homogeneous products product marketing and inhabited by customers who are more product marketing and more immune to advertising messages, traditional vertical marketing– with its fundamentals of market segmentation product marketing and brand proliferation– is beginning to fail us. Now, renowned marketers Philip Kotler product marketing and ...

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