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Direct Mail Marketing Services Integrated Direct Marketing by Ernan Roman, "Ernan Roman pioneered the linking and sequencing of different communication tools to achieve high purchase impact. He demonstrates the impressive results of integrated direct marketing and points to where today's marketing thinking and practice are heading." -- Philip Kotler J. L. Kellogg Graduate School of Management, Northwestern University Sales and marketing are undergoing a trial by fire-the fire of customers' demands for highquality products and services and for targeted, relevant communications. Ernan Roman's revolutionary process, Integrated Direct Marketing (IDM), is now accepted as the most effective go-to-market strategy for today's competitive and fast-changing market conditions. Since publication of his landmark book in 1988, Roman has been the leader of the rapid development and acceptance of IDM as the marketing strategy of choice. This completely new and expanded work shows how companies, large and small, have used IDM to keep ahead of the changes that are transforming the sales and marketing industry. This book: Positions Integrated Direct Marketing as a proven multimedia strategy that delivers exceptionally high return on marketing investment. Explains how businesses can synchronize advertising, direct mail, telemarketing, and field sales to maximize the strengths of each medium for unparalleled productivity. Demonstrates Integrated Direct Marketing's success in generating double-digit response, increasing the quality and quantity of leads, decreasing the cost of sale and time to sale, and increasing average order and overall profitability. Integrates the database to drive the marketing process, meeting the specific needs and preferences of individual customers andprospects. Explains the creative process of developing mutually supportive multimedia campaigns that cut through the clutter to deliver consistent and powerful sales messages.
Database Marketing: The Ultimate Marketing Tool by Edward L. Nash, Database marketing is the ultimate extension of direct marketing-selling to an individual rather than to groups, coming full circle to the one-on-one relationship eroded by decades of mass marketing. Other books discuss the subject in theory, but only Database Marketing shows how to use this revolutionary tool to sell everything from packaged goods to financial services. Database Marketing delivers inside guidance from the industry's acknowledged master strategist. Ed Nash reveals the wealth of database techniques he has pioneered for mega-marketers like Procter & Gamble, Chrysler, Merrill Lynch, and Mutual of Omaha. Whether you're an executive looking for bottom-line proof or a marketing manager in the trenches, you'll discover the facts you need to know, including how to calculate the economics of database marketing (and see why it's often more cost-effective than any other advertising or promotional method); mine existing sources of names; build, refine, and enhance your own custom lists; apply databases in every aspect of marketing - to introduce products, build retail traffic, cross-sell, and extend product lines; launch "conquest mail" against specific users of competing brands; take advantage of psychographics as well as demographic and category usage methods; solicit loyalty (because your own customers are probably your most neglected market); soothe your customers' concerns about privacy - and even use them to strengthen the sales relationship. "Database marketing is the marketing battleground of the next century, which is why major corporations are already building their arsenals", says Ed Nash. Join the leaders. Database Marketing is your complete reference - and yourindispensable guide to the most significant marketing tool since direct marketing itself.
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